January 24, 2002 - After your marketing audit...what's next?

 

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Nutritionalmarketing.com Weekly Newsletter Update
  - Marketing Ideas, Information and Tips Nutritional Retailers Want and Need!!

Volume 3, Issue # 4 - January 24, 2002
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In this issue:
After your marketing audit...what’s next?
The six weapons of your organized and systematic 2002 marketing attack!
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After your marketing audit...what’s next?

Well did you do it?  Did you risk looking at your marketing with a critical eye to see what worked and what didn’t?  Do you now know - really know - which marketing tactics and tools work for you?  Or are you still guessing and hoping?  Your marketing plan will not rival those for America’s corporate giants, but if you don’t do your audit, you could be in just as bad a shape as Enron!

So what do you do after your audit?  What do you do with this information?  How do you use it to help more people and increase your sales?

These are great questions and that’s the first step!  You need to use the data.  It’s not enough just to do the research or audit your marketing.  You need to digest the information and then use it to make yourself more successful going forward.

If I were a betting man, I would lay odds that you found some marketing efforts that were complete flops!  They failed!  They didn’t increase your sales one single dime!

Before you throw these marketing ideas out and rid yourself of terrible miscalculations, you should first look at why they didn’t work. 

First, what about the critical element of timing?  I spoke with someone last week who had kicked off a marketing campaign the first week of September.  We all know what happened on Sept. 11.  They ran magazine ads, did targeted direct mail and even attended trade shows.

If that approach doesn’t work for them, I doubt it has anything to do with media choices or the creative strategy.  It could be terrible timing.  Now take another look at something that didn’t work as well as you had wanted and search for timing issues that may have affected the outcome of your marketing effort.

Look for political change, stock market changes, weather changes, news stories, etc.  You need to see if the disappointing outcome was just an anomaly.

Next, take a look at the offer.  Was it of interest to your target market?  Was it enough to get them to take action?

Your marketing had to work very hard last year to overcome the mental block that many people developed about change.  It was a very tough year for millions and changing anything was not a high priority for most people.

That means your offer had to be better than ever.  If giving away a $5 item prompted people to call during the year 2000, last year it may have taken a $15 item to get them to take action.  (FYI - My guess is if the economy doesn’t rebound very quickly this year, that could drop back down.)

So what was you offer?

Here’s something else to think about.  Did you target the right people?  The best offer going to the wrong group can mean failure.

Maybe I’m jumping the gun here a little.  Maybe you haven’t completed your audit.  When you do, look closely at why some marketing efforts didn’t work.  You can often learn more from things that didn’t work than you can from things that did!

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The six weapons of your organized and systematic 2002 marketing attack!

Research shows that you can take over your market by using these six marketing weapons.  That’s right.  By using these six weapons, you have the opportunity to take control of your market!  But first, it’s important to note that research also reveals a few things about these weapons that make them so important.  I’ll share that with you now.

First, you should launch an organized and fully-orchestrated marketing attack.  Using one of these six marketing tools for a little while and then switching to a different one doesn’t work.  You need to employ a number of your marketing weapons in an orchestrated manner so they are reaching out to your customers and prospects in a multiple-contact approach.  If you use only one marketing tool, you’ll be lucky to get any response, let alone an increase in sales. 

Next, Marketing 101 says it takes eight to10 impressions before a prospect remembers seeing your message.  That’s why you often notice the same marketing message with a high level of repetition - so the prospect remembers seeing it once.

Which brings me to my third point.  Notice I said "remembers" seeing your message.  I didn’t say someone reacted to your message.  I didn’t say someone called your company.  It takes even more contacts for that to happen.  You need to reach your prospects in a variety of ways and at a variety of times to achieve that kind of  marketing success.

OK, here are the six weapons that research shows work best when used together!

Direct mail

Advertising

Customer education

Media relations and public relations

Brochures and marketing materials for your company

Direct contact with your customers and prospects

Now that you know the all-powerful six marketing weapons, look back over your marketing audit and see how often in the last 12 months you "touched" your customers and prospects with each of these tools over a short period of time.

How long is a short period of time?

For maximum impact and the best chance of getting a prospect to change, you need to expose your prospect to at least three or four of these tools more than once each in a 30-day period!

Now please get up off the floor and face a simple fact about marketing!  You need to hit people often and in short order if you want them to react.  If you don’t have a huge budget, look over the last year of my newsletters for tips on how to maximize your marketing investment and not break the bank.

OK, now that you know the six, how are you going to use them in the next 30 days to make the most of your marketing budget?  You may also want to review your 2002 marketing plan to make sure you’re using all six in a well-orchestrated manner so you can make the most of the year!

As always, have fun with marketing!

Marty

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Quote

"Ability is of little account without opportunity."  Napoleon Bonaparte

You know you have the ability to help more people and grow your business.  Now take what you have learned from your audit and use your marketing to create the opportunity.

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Please note that all of the marketing ideas that are mentioned in our enewsletter or on our web site are designed to help you grow your business.  As you know one size does not fit all and some of the ideas may work better for specific applications