May 15, 2003 - Time to look under the hood and Time to have your oil changed!

 

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Nutritionalmarketing.com Weekly Newsletter Update
  - Marketing Ideas, Information and Tips Nutritional Retailers Want and Need!!

Volume 4, Issue #20 - May 15, 2003
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In this issue:
Time to look under the hood
Time to have your oil changed!
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Time to look under the hood

I was thumbing through Kiplinger’s magazine and one of the little columns got my attention.  It was about the concept of using financial experts to look at people’s portfolios with all of the problems that people have been having.  The brief article said that if people were concerned or thought they were behind where they should be maybe talking to a professional was a good idea.

The article mentioned that a person could pay close to $500 to have their plan reviewed and they may hear that they are doing OK.  They went on to say that for 1%-2% they could have a professional manage their money so they no longer have to worry about it.

I don’t think they were in favor of using a professional but it was fair information.

The big hiccups that I had was first with the $500.  I don’t want to debate if that is high or low I think it’s not relevant.  For a person that lost $100,000 last year would $500 be a small price to pay for a second opinion?  I would say YES!  Look at it this way: what about going to the doctor?  If I didn’t have insurance I would spend well over $500 each year just for an annual physical.  That doesn’t include any fancy tests that are just listed by the initials.

So why wouldn’t one of your customers invest some time to see how they are doing nutritionally?  The answer is because they haven’t been educated about the benefits of doing it.  They also don’t see the value in concrete terms.  With an annual physical it’s easy. All they need to do is find a disease a little earlier and it was well worth the money.  Or better yet the peace of mind of knowing that you don’t have any major health issues again this year.

I think that is easily worth $500 just knowing that I’m doing OK.  I feel good about paying my new life insurance premium knowing that I was rated as ultra preferred.

The first marketing opportunity that I see from this is the ability to educate customers and prospects about the benefits of doing a real look under the hood review.  Not just a cursory look but see what they have and what is working and what should be fixed NOW or in the future.

As I said last week people want to "know" what makes you better than what they are doing.  That could be a simple review of their current situation.

The other opportunity that I see is you doing the same thing!

I’ve had a number of calls and emails over the last few weeks from nutritional retailers asking me to review their marketing plan and materials.  I think it has a very strong correlation to how many customers feel.  They are working harder and getting less so they want to learn how to do it better.  Many of you are spending thousands of dollars a month on marketing and you have never had anyone look at it to see if it could be improved.  What would happen by changing the headline or making a stronger offer?

You don’t have to use me to do this but I do encourage you to have a marketing expert look at your materials to see if they can be improved.  I paid a sales coach over $500 for a couple of hours of his time and he opened my eyes to some marketing opportunities that I was just overlooking.

I see it as a great investment that will have a wonderful ROI!

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Time to have your oil changed!

I will go out on a limb and guess that many of you have vehicles that need to have regular oil changes.  It could be every three thousand miles or if you pay for expensive oil it may be a little longer, but we need to have them done.

I had three oil changes last week!  I do them all at once so I know when they are due again.  (It works for me!)

I was amazed that in my two older vehicles the oil changes were about $20 each.  But when I was ready to check out, two different mechanics explained that I needed to have a number of other maintenance procedures done.

They both needed to have the brake fluid changed and flushed.  $79.99 for each vehicle.  The fluid was old and dirty it could fail with our extreme heat.  They each needed new fresh clean radiator fluid.  $89.99 for a flush and fill!

I thought it was nice that at the bottom of the oil change form they had little boxes that the person could check to show me all of the new things I needed.  If I did all of the work they suggested each vehicle would have been about $250.  That was a good increase from my $20 oil change.

Do you have a simple form that is easy to understand by your customer or prospect so after you talk with them they can see all of the other solutions that you offer?   This is an easy way to reach them and remind them that you do more than just sell vitamins, organic produce or supplements.

I like this as a simple way to communicate with people you meet with!

As always have fun with marketing!

Marty

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Quote

"They say honesty pays, but it doesn’t seem to pay enough to suit most people."

Anonymous

With my comments about mechanics they are some time criticized for not having high standards!  Please make sure the work that you do always keeps the needs of your customers at the highest level.

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Please note that all of the marketing ideas that are mentioned in our enewsletter or on our web site are designed to help you grow your business.  As you know one size does not fit all and some of the ideas may work better for specific applications.