November 20, 2003 - Highly Targeted

 

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Nutritionalmarketing.com Weekly Newsletter Update
  - Marketing Ideas, Information and Tips Nutritional Retailers Want and Need!!

Volume 4, Issue #47 - November 20, 2003
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In this issue:
Highly Targeted
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Highly Targeted

This week, our consulting calls followed a common theme of target markets.  So, this week I decided to make that the focus of my enewsletter.  I know I’ve written about this in the past, but I want to share it again and in more detail because it’s so important.

I talked with a couple of nutritional retailers and after they told me what they’re doing with their marketing and what has and hasn’t worked, I asked each of them the same question.

What is your target market?

The responses varied, but the real answer was that if they had one, it wasn’t targeted enough.

Just knowing how much money people make or where they live is NOT enough.  If a person makes $125,000, that doesn’t make them a target market.  Saying you want to work with people who live in a 10 mile radius of your store is not a target market.

When I say “target” market, I want you to forget about the image of a target and just see the very center or bull’s-eye.  Maybe this is the problem.  People hear the word and they think of all the rings around a target rather than just the center.

GREAT marketers see one very specific target.  They don’t see the people near the target or around the bull’s-eye, just the very center of it.  They are highly focused on who they will work with.  When they’re that focused, it helps attract the people they’re looking for.

For example, let’s say you want to work with people who have digestive problems.  That sounds like a targeted group of people but it’s still too broad for most nutritional retailers to be able to market to them properly.

Think about this for a moment.

In that group of people who have digestive problems you can easily have a person that eats a terrible diet loaded with processed foods.  You could have people that are not getting the digestive enzymes they need.  You could have people that are eating high fat diets.  You could also have people that have a variety of digestive diseases.

These are all potential parts of that target.  The challenge you have is that your marketing message needs to be very focused.  If you talk generically to all these people, you will probably get a very poor response to any of your marketing.

Not having a highly targeted focus can make your message soft and unappealing.  The more targeted you are, the easier it is to tug at people’s emotions and get them involved in your marketing message.

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Do you hate TRYING to get new customers in the door?
Loathe
the idea of finding new customers?
We have your solution! We make customers magically appear!
Call 480-991-6421 to schedule an appointment.
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Some nutritional retailers told me being too targeted could make it more difficult to generate new customers.  That sounds like it should be valid reasoning but it’s not.

Think about this.  I like to fish!  I know that the ocean has more fish than any other body of water.  So logic tells me that the best place to fish is in the ocean.

The reality is that I catch more fish in a small stream.  The fish are easier to reach and I know what they eat.  This is the most effective fishing for me.

Unless you are a HUGE company that has amazing resources (money) and can cast a giant net, you are far better off with focused marketing.  The more focused the better.

As I talk through this with nutritional retailers, I see the lights go on when I suggest a mailer or advertising headline and explain how different it could be based on the target market.  The difference between a good headline and a great one is often determined by how focused the nutritional retailer is on the target market.

I knew a woman who sold skin-care products, and she said her target market was “anyone one with skin!”

The reality is, yes, her products did help people with skin.  Yes, people are the ones who buy most skin-care products.

But she was wasting time, energy and money sharing her “story” with people who were very unlikely to purchase.  Women buy more skin-care products than men.  If I have a limited budget, I can save time and money by focusing on women.

If my products are “cool,” I can narrow that target down even more to focus on women who think “cool” matters.  This could very easily help me narrow it down even more by age group.

The price point of my product will help me narrow it down even more.

Now, I can get laser focused by looking at who is most likely to buy out of that group and, maybe more important, who will benefit the most from the product.  What is the one thing they’re looking for?  Is it popularity?  Fitting in?  Friends?  Dates?  Etc.

When you understand all this, writing mailer copy that’s emotionally charged is almost easy.  You can see the consumer in a crystal clear way.

The more targeted your focus, the better!

As always, have fun with marketing!

Marty

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Do you hate TRYING to get new customers in the door?
Loathe
the idea of finding new customers?
We have your solution! We make customers magically appear!
Call 480-991-6421 to schedule an appointment.
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No quote this week just a thought.

If you want to differentiate yourself from all of the rest having a highly defined target market could be the first step.

Marty

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Information provided by Martin Baird and NutritionalMarketing.com.
Visit us at http://www.nutritionalmarketing.com/.
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Please note that all of the marketing ideas that are mentioned in our enewsletter or on our web site are designed to help you grow your business.  As you know one size does not fit all and some of the ideas may work better for specific applications.