November 29, 2001 - The two-minute warning

 

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Nutritionalmarketing.com Weekly Newsletter Update
  - Marketing Ideas, Information and Tips Nutritional Retailers Want and Need!!

Volume 2, Issue # 48 - November 29, 2001
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In this issue:
The two-minute warning
Your two-minute marketing drill
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The two-minute warning

In football and basketball, it’s a big deal when there are only two minutes remaining in the game.  I know some of you are thinking that Marty watched the Thanksgiving day football games and this is what came to mind.

You’re close.  It is Thanksgiving as I write this e-newsletter, but I’m not watching the games.  We’re flying at 33,000 feet on our way to Oregon to spend a couple of days with family.  So I don’t even know who’s winning the games.

My point is this:  The year is drawing to a close, and your two minutes are slipping away. 

Here is what I see happening in the nutritional industry right now.  Some nutritional retailers are sticking their heads in the sand and hoping that the storm will blow over by next year so they can reacquaint themselves with most of their customers and get back into business.

That is a terrible strategy.  While people have their heads in the sand, customers still have nutritional needs.  They need help and they want to feel better and live healthier lives.

More than ever before, this is the time to be talking with your customers.

I may have already shared the following piece of advice with my weekly readers, but it bears repeating:  now is a great time to grow your business.  When other retailers are hiding from their customer, you have a perfect opportunity to help more people.

Here’s an example of the opportunity I’m talking about.  Several weeks ago, my wife and I went furniture shopping.  We stopped at three stores but they were all closed.  They didn’t open until 10:30 a.m.  The last store we tried was open.  Its hours started at 10 a.m.  Guess what?  We bought all our furniture from that one store.

I’ve heard it said many times that showing up is half the battle.  Now is the perfect time to show up for your customers and your prospects.  Many people see the period between Thanksgiving and New Year’s as a dead time for business.  It’s not!

Don’t get me wrong.  I’m not saying this the best time for business.  I’m saying there could be a very good chance out there to generate business.  Real estate agents say no one buys a home between Thanksgiving and Christmas.  We purchased our current home during that exact time because we had time to do it.

People are still looking for solutions to their nutritional needs.  I think they’re more aware of these needs than they have been in a long time.  People are getting older and they are looking for ways to stay healthy.

Your game time for 2001 is winding down.  The last two minutes are upon you.  Make the most of them.

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Your two-minute marketing drill

Most sports teams have a special play they can turn to when they’re behind in the last two minutes of the game and need to pull out a win.  Now is a great time to look at your two-minute marketing plan to see if you have a strategy and the tools necessary to conclude this year on a high note.

I’m not saying this will make up for a very challenging year.  But it could be just what you need to generate some positive momentum as you enter the new year!

So here goes.  You have 1:59 to make it happen!

First, come up with an easy way to make two strong contacts with ALL your customers before the end of the year.  You can use snail mail, e-mail, faxes, phone calls or carrier pigeons.  I’m not as concerned about the means as I am about the simple act of making two very strong contacts before the year is out.

I think one contact needs to be a "state-of-the-union" letter.  What is your perspective on  what’s happened in the nutritional world over the last 18 months and what do you see happening going forward?  You need to take a leadership position.  Don’t just sit back and watch. You’ll start losing customers. 

If you don’t make a positive impact, you will see a migration of ccustomers.

Next, set a goal for the last four weeks of the year for customers or sales for a week and do what it takes to surpass that goal.  Exceeding a goal in the final weeks of the year helps you establish the momentum you need going into the new year.

It’s also great to wrap up a challenging year with some good, positive activity!

Finally, make the most of the time that remains.  Now is not the time to close up shop and fritter away the days that remain until 2002.  It’s too easy to just call the office the last few weeks of the year and say that nothing happens during the holiday season, that you’ll rest and get started again after the first of the year!

As always, have fun with marketing!

Marty

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Quote

"Whether you believe you can do a thing or not, you are right."  Henry Ford

Now is the time to believe in yourself.  Make things happen for you, your customers and your prospects.  Apply yourself as the year wanes.  You may be surprised at what happens!

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Please note that all of the marketing ideas that are mentioned in our enewsletter or on our web site are designed to help you grow your business.  As you know one size does not fit all and some of the ideas may work better for specific applications.