October 2, 2003 - Bring in big-name entertainment

 

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Nutritionalmarketing.com Weekly Newsletter Update
  - Marketing Ideas, Information and Tips Nutritional Retailers Want and Need!!

Volume 4, Issue #40 - October 2, 2003
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In this issue:
Bring in big-name entertainment
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Bring in big-name entertainment

I often mention that I think it’s a good idea to look at other industries for marketing ideas and concepts.  For example, I’ve often suggested that you study software and technology companies and see how they "bundle" items so they have a higher perceived value.

Last weekend, I was watching the History Channel and I learned something new about gaming and marketing.  I’ve seen many shows on the History Channel but this was the first one that focused on gaming.  It was a fun look at gaming from Harrah’s perspective.  (Harrah’s is often seen as a gaming industry leader in the areas of customer service and highly focused marketing.)  It was fun to see how the company has evolved in the gaming industry and how it has taken a leadership role. 

One thing that really surprised me was the story behind big-name entertainment and gaming.  For as long as I can remember, when you mentioned casinos, you also mentioned the biggest names of the time.  I’m envisioning old marquees with names like Sinatra, Sammy Davis, Jr., Elvis, Tom Jones and many many more!  This is like peanut butter and jelly.  Gaming and these names just go together!  (Yes, that is one of the Sins from my book!)

Well, while watching the History Channel, I found out why they go together.

In the early days of Nevada gaming, it was illegal to advertise the state’s casinos and gaming in California.  This was huge because Nevada had casinos and California had all the people more than willing to fill them.  So Nevada casinos needed to find a way to bring themselves to the attention of Californians and get people to drive across the state line.

Aha!  The wonderful solution was found with big-name entertainment.  Without a doubt, a person from California would drive to Nevada to watch Sinatra and all the others!  The casinos could advertise and market the wonderful entertainment they had in the beautiful halls they had built.  They could now tap into the huge California market and grow their casinos, as well as the industry.

This concept also achieved something far beyond boosting the casinos’ bottom line.  It validated the business.  Before the big entertainers came to Las Vegas and Reno, gambling had a negative image.  Gamblers were seen as less-than-desirable people.  Good people didn’t want to go to sin city and encounter all the negative activities there.

But people’s perspective changed when a good, upstanding person like Elvis started playing in Las Vegas.

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So what does this have to do with the world today, you maybe asking?  What does this have to do with your world in particular?  More than you can imagine. 

First, look at the financial industry.  It has had a number of black eyes in recent times.  It seems like each day the media has a new financial-related scandal or problem to write about.

So if the industry has a less-than-great reputation, how do you change that?  If you don’t change it, will you be able to generate the results you want?

Next, I think it’s critical to look at what you’re marketing.

When casinos moved away from marketing gambling, the industry exploded!  When you as an advisor move away from advertising specific products, will the same thing happen for you?  Can you create a more broad appeal so people will stop seeing you as a product pusher and realize you have a complete solution?

What is it that your target market really wants?  If you’re using public relations in your marketing, what is it that the media really wants?  What will get very busy people to stop what they’re doing and take action after hearing, seeing or reading your message?

I don’t know if the people at Harrah’s realized that bringing in big name-entertainment would change the face of gaming.  I don’t know if they just got lucky.  I don’t know if gaming was simply ready for a growth explosion that had nothing to do with this innovative marketing move.

What I do know is that trying new ways to reach your target market can change your business.  Doing what you have always done and expecting a different outcome is the definition of insanity.

I think this is a great week to try something new like big-name entertainment!

As always, have fun with marketing!

Marty

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Quote

"Entrepreneurs are simply those who understand that there is little difference between obstacle and opportunity and are able to turn both to their advantage." - Victor Kiam

Now is a great time to make the most of the opportunities that are offered to us!

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Please note that all of the marketing ideas that are mentioned in our enewsletter or on our web site are designed to help you grow your business.  As you know one size does not fit all and some of the ideas may work better for specific applications.