September 4, 2003 - Going back to go forward; Find a need and fill it

 

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Nutritionalmarketing.com Weekly Newsletter Update
  - Marketing Ideas, Information and Tips Nutritional Retailers Want and Need!!

Volume 4, Issue #36 - September 4, 2003
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In this issue:
Going back to go forward
Find a need and fill it
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Going back to go forward

I know some of you think I spend all my time consulting, speaking and writing.  Well, some days it seems that way, but I also spend a fair amount of time reading and learning about marketing.

My wife finds it amusing that I can talk about marketing all day and still read about it in the evening.  I truly love marketing.  I think it’s in my blood.

One thing I have learned is that much of the great new marketing isn’t new at all.  Some of the best marketing books - other than mine - are from the early 1900s.  The concepts of marketing haven’t changed.

Of course, the vehicles have changed drastically.  Back then, business owners were not thinking about email or telemarketing.  But they wisely knew that marketing must be a priority for a successful enterprise.

I frequently see and think of Wrigley, the chewing gum people.  They’re an often-overlooked monopoly in my world.  Wrigley has the vast majority of the gum on supermarket and convenience store shelves.  These gums look different and they target different users, but they’re virtually all from Wrigley.

When Wrigley does marketing, they succeed in getting people to think about chewing gum.  Having caught your attention, they know that statistically you will end up with one of their gums.  From the Doublemint twins to Juicy Fruit, these products have a look that gets people thinking.

Perhaps the Wrigley people read "The First $100,000,000."   If you haven’t turned its pages, you’re missing a marketing textbook.  It covers great concepts from testing and packaging products to finding a need and filling it.  Nevertheless, I still find some of the older marketing books of more value than the ones of today.  They are truly marketing driven and that is fun for me.

Marty’s marketing rule... some of the best marketing ideas have already been used but they’re not used up!

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Find a need and fill it

One of the cornerstones of great marketing is this simple truth:  find a need and fill it.  I don’t know why more companies don’t follow this guiding principle.  Instead of developing what people want, they develop what they know how to develop.

Many years ago, I was the marketing guy for a high-tech company that was truly driven by the engineers.  I think we had four engineers for every other person on staff.  You may be surprised to find out that the founder/president was an engineer.

The engineering department made new products that the marketing department was expected to promote.  The engineers cranked out products simply because they had the technology to do it.

But there was one huge problem.  No one wanted these creations.

We had meetings where those of us in marketing asked, "What does it do, why and who wants it?"  The what-it-does part was easy.  After that, it was a very long meeting with lots of dead time as we looked at each other or the floor.

Any time a person brings a new product into your office, you need to ask the same questions.  It’s not enough to say we have something new and we’re a great company.  The product must fill a need.  It must be what people are looking for.

And remember that the target market for this product also must have the money to buy it.  There are many great products I would love to have, but I just can’t justify the expense.

When the economy is struggling, people look long and hard at products to make sure they have the benefits they need and that it makes dollars and sense.

If you find a need and fill it, you have won half the marketing battle.  You’re starting from a position of strength.

As always, have fun with marketing!

Marty

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Quote

"Man does not cease to play because he grows old, he grows old because he ceases to play."

Drew Lachey

Great marketing ideas and concepts from the early 20th century can still play.  I think we too often look for something "new" when something a little older and proven may be a better solution.

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Please note that all of the marketing ideas that are mentioned in our enewsletter or on our web site are designed to help you grow your business.  As you know one size does not fit all and some of the ideas may work better for specific applications.